According to § 5 TMG:

The contractual partner for all orders from online shop is Keramics Berliner Fliesenmarkt GmbH.

Keramics Berliner Fliesenmarkt GmbH
Sophie-Charlotten-Straße 14
14059 Berlin

Represented by:
Jörg Wigger

Phone: +49 (0) 30 - 32 67 25 30
Fax: +49 (0) 30 - 32 67 25 58

Register entry:

Registration in the commercial register.
Court of registry: AG Charlottenburg
Registers number: HRB 188940 B

Tax ID:
Value added tax identification number according to §27 a Umsatzsteuergesetz: DE313397400

Information on online dispute settlement

In the first quarter of 2016, the EU Commission will provide an Internet platform for the online settlement of disputes (so-called "OS platform"). The OS platform is intended as a point of departure for the out-of-court settlement of disputes concerning contractual obligations arising from online purchase contracts. The OS platform will be available at the following link:

Consumer Arbitration Board
We do not participate in a dispute resolution procedure before a consumer arbitration board.

Court of Jurisdiction: Federal Republic of Germany

Information regarding online dispute resolution pursuant to Art. 14 Para. 1 of the ODR (Online Dispute Resolution Regulation):

The European Commission gives consumers the opportunity to resolve online disputes pursuant to Art. 14 Para. 1 of the ODR on one of their platforms. The platform ( serves as a site where consumers can try to reach out-of-court settlements of disputes arising from online purchases and contracts for services.

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