Smartsupp
After receiving your order we will give you a fixed delivery date with a time window of 10-16 o'clock. If this day is not convenient for you, please tell us another delivery day within 24 hours. Absolutely to consider: Please inform us immediately if you wish to have another delivery date, otherwise you will incur additional delivery costs.

Please note that the delivery is free kerbside with lifting platform. Please make sure that there is free access (at least 7.5 t truck) and a solid ground to be able to park the pallets accordingly.

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If a truck cannot deliver to you, please inform us in advance so that we can plan for this. Otherwise, follow-up costs may arise!


The delivery time after receipt of order is approx. 3 - 7 working days within Germany and approx. 3 - 10 working days within Europe. Should a product exceptionally not be in stock or not immediately available and the delivery time is extended, you will be informed by us.

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If you order several articles from us within the scope of one order, for which different delivery times apply, we will send the goods in one joint shipment, unless we have agreed otherwise with you. In this case, the total delivery time for the shipment of goods is the same as the delivery time for the item in your order with the longest delivery time.


The package dispatch usually takes 2 -3 days.

We ask for your understanding that we do not accept any requests regarding delivery times or storage locations when sending parcels.


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The shipping costs are based on the total weight of the goods and will be added later in the checkout process after entering the delivery location. The total weight of your order is displayed in the shopping cart. Click here for the shipping costs.