Smartsupp

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Pick up tiles yourself? No problem, just select the option "pick up tile yourself" in the checkout process.

As soon as you choose self-collection in your order process, you will be informed separately by us that the goods are ready for collection or, in the case of ordered goods, after receipt of goods. Usually, it takes one working day for the goods to be ready for pick-up.


Keramics
Sophie-Charlotten-Strasse 14 A
14059 Berlin
Germany
Monday 10:00 - 19:00 Uhr
Tuesday 10:00 - 19:00 Uhr
Wednesday 10:00 - 19:00 Uhr
Thursday 10:00 - 19:00 Uhr
Friday 10:00 - 19:00 Uhr
Saturday 09:00 - 16:00 Uhr

Please note that the responsibility for the goods is transferred to the buyer upon receipt in the warehouse or in our business premises (§269 BGB).

  • Therefore please check packages for external damages.
  • Only the person collecting the goods is responsible for securing the goods for transport. Therefore, please transport all packages in a load-, slip- and fall-proof manner.
  • Leave the collected goods in the shipping packaging until they reach their destination.
  • To avoid damage to the products, open the shipping packaging carefully and not with sharp or pointed objects.